To the Faroe Islands
We are sorry that your flight is delayed or cancelled. Below you will find information about what your rights are.
Please note that this applies to delays/cancellations less than 48 hours before departure.
Those who have no way of getting home are entitled to accommodation from Atlantic Airways. If you have arrived at the airport, you can contact our handling agent there – HERE is an overview.
You can also arrange accommodation yourself. We reimburse up to 250 EUR per room/night with breakfast.
Atlantic Airways reimburses a reasonable amount for food and drink (with the exception of alcoholic beverages).
Do you have any extra transport expenses related to the delay?
We reimburse reasonable transport to/from the airport.
To receive reimbursement, you must keep all receipts and send them to us. You do this by filling in this form.
Please note: these must be receipts; copies from online banking are not accepted.
Do you need a delay confirmation? You will find it HERE.
You may also be entitled to compensation under EU Regulation EC261/2004. You can read more about this by clicking HERE.
Atlantic Airways does not pay for other expenses that may arise from the delay, such as a rental car, parking, accommodation at the destination and the like.